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"The session was very clear, the vocal presentation well supported by the PowerPoint, questions answered clearly, presenter had excellent knowledge of the subject"
"Many thanks for running this course. It was so informative whilst highlighting the pitfalls of form filling in."
"Thank you to you and Karen for the course, I learned quite a lot from it."
"Thanks to Karen, Ritchie, yourself, and everyone at Netherton for an enjoyable course and friendly venue."
In addition to ICAN’s one-to-one support and advice, our programme of Know Your Rights free training sessions, enable and inform, so that you are prepared and ready if you need to make a claim, or seek help. Our courses are suitable for individual benefits claimants, carers and family members and staff in supporting roles.
Our courses are now being delivered via Zoom, so it’s even easier to book your place and settle down on your own sofa to enjoy the session.
To express an interest for future courses, or if you have any questions please call 01695 726269, or email email@example.com, or use the contact panel at the foot of this page to get in touch.
Know Your Rights - Benefits Courses
Suitable for individuals, carers, professionals or anyone who wants to know more about the welfare benefits system and how to navigate it.
The sessions are very informative, and allow for participants to join in as they learn.
We will update as soon as our next sessions are available.
We have PowerPoint slides further down the page to access the course content.
Introduction to passported benefits
Personal Independence Payment
Employment Support Allowance
Challenging the Decision: Appeals and Tribunal
We were delighted that Liz Leach of Imagineer delivered expert training and advice about how to get the help you need for yourself or a loved one when ill-health affects ability to manage at home. This course is suitable for people needing support to continue to live in the community, family members and carers, and professionals requiring a better working knowledge of health and social care. Recordings are available below.
Assessment and Eligibility
This session covers assessments, for both carers and individuals. We inform you about how to access an assessment and what determines eligibility, including the process of accessing social care and what you can expect along the way.
Choice and Control - Individualised Funding
This session explains all the options available to someone regarding accessing the social care funding available to them.
It looks at how someone can manage a Direct Payment and how it is possible to have a mixed arrangement.
Understanding Local Authorities and Clinical Commissioning Groups
What do you do when you are not happy with the support you have been provided? This sessions talks about the process to address concerns and the external bodies available to support you.
It discusses financial assessments, when these should to take place and what you should expect at this stage.
Supporting Planning and the strength in community
Support Planning is where a person’s aspirations and ideas about how they would like to be supported is recorded, It is possible to record on a Support Plan how someone is supported by members of their community and this session covers how this should be presented in a plan.
Know Your Rights - Benefits Courses Overview
Introduction to Passported Benefits
A Guide to Personal Independent Payments - PIP
A Guide to Employment Support Allowance - ESA
A General Overview of Universal Benefits and Mandatory Reconsiderations
A Guide on how to Appeal A Decison
All our courses are suitable for benefits claimants, carers, family members and supporters, and people working in the sector who need an understanding to enable them to better support their client group. All our courses are also very suitable for people who wish to volunteer or consider benefits advice as a career.
Our grateful thanks are extended to our funders without whom we would be unable to bring these sessions to you: P H Holt, CCG and Community Foundation for Lancashire
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