Don't Wait For A Crisis

As advisers, most of our time is spent working with individuals to help each person secure the benefits that are theirs by right. Too often, people only seek help at time of crisis. ICAN can now offer sessions in Benefits Advice, Money Management and Social Care, so that people can learn in advance and know what to expect, either for themselves or to help others.

Carefully Planned Sessions

We offer practical, stand-alone, day, half day and short sessions with experienced and qualified tutors, offering a very practical approach to welfare rights, money management and social care. This is what some of learners said about our last courses at Netherton Park Neighbourhood Centre and at the Evermoor Hub in Skelmersdale: Courses are interactive, with time for discussion among members: Everyone has their unique experience to share and the opportunity to learn from each other is valued.

Our Autumn Programme is now ready

Know Your Rights

In addition to ICAN’s one-to-one support and advice, our programme of Know Your Rights free training sessions, enable and inform, so that you are prepared and ready if you need to make a claim, or seek help.  Our courses are suitable for individual benefits claimants, carers and family members and staff in supporting roles. 

Our in-person courses are now being delivered via Zoom, so it’s even easier to book your place and settle down on your own sofa to enjoy the session. 

Places are limited, so please book early.   

To book, or if you have any questions please call 01695 726269, or email, or use the contact panel at the foot of this page to get in touch. 

Know Your Rights in Health & Social Care

We are delighted that Liz Leach and Sarah Holmes of Imagineer will be delivering expert training and advice about how to get the help you need for yourself or a loved one when ill-health affects ability to manage at home. This course is recommended for people needing support to continue to live in the community, family members and carers, and professionals requiring a better working knowledge of health and social care.

8th October 2020: Assessment and Eligibility 10.30am to 12.30pm
In this session we will cover assessments, both carers and individuals. We will inform you about how to access an assessment and what determines eligibility.

We will talk about the process of accessing social care and what you can expect along the way.

15th October, 2020: Choice and Control - Individualised Funding 10.30am to 12.30pm
During this session we will explain all the options available to someone regarding accessing the social care funding available to them.

We will look at how someone can manage a Direct Payment and how it is possible to have a mixed arrangement.

19th November, 2020: Understanding Local Authorities and Clinical Commissioning Groups 10.30am to 12.30pm
What do you do when you are not happy with the support you have been provided? We will talk about the process to address concerns and the external bodies available to support you.

We will also look at financial assessments, when these should to take place and what you should expect at this stage.

17th December, 2020: Supporting Planning and the strength in community 10.30am to 12.30pm
Support Planning is where a person’s aspirations and ideas about how they would like to be supported is recorded, It is possible to record on a Support Plan how someone is supported by members of their community and we will cover how this should be presented in a plan.

We will also cover ideas of how to find options available in your community

Know Your Rights in Money Management

We are delighted to have Lynne Dempsey of TASC deliver a tried and tested super course entitled MONEY GO ROUND.  The sessions are fun and informative, and allow for participants to join in as they learn lots of tips about how to save money and how to make your money go further. 

ALL COURSES TAKE PLACE AT 12.30pm to 2.45pm (includes 15 minute comfort break)


30th September 2020:  INCOME MAXIMISATION

7th October 2020:   INCOME/EXPENDITURE (budget sheets)

14th October 2020:  UTILITIES WATER/PHONE (comparisons / trust funds etc.)

21st October 2020   GAS/ELECTRIC (comparisons / warm home discounts)

28th October 2020:  FINANCIAL SECURITY (to become financial savvy!!!)

This free course is suitable for learners of all ages and family members who wish to save money and budget better.  As this is an interactive course, places are limited so please book early to avoid disappointed.

Know Your Rights - Benefits Courses

Suitable for individuals, carers, professionals or anyone who wants to know more about the welfare benefits system and how to navigate it

ALL COURSES TAKE PLACE AT 12.30pm to 2.45pm (includes 15 minute comfort break)

4th November 2020: Intro to passported benefits

11th November 2020: Personal Independence Payment

18th November 2020: Employment Support Allowance

25th November 2020: Universal Credit

"Many thanks for running this course. It was so informative whilst highlighting the pitfalls of form filling in."

"Thank you to you and Karen for the course, I learned quite a lot from it."

"Thanks to Karen, Ritchie, yourself, and everyone at Netherton for an enjoyable course and friendly venue."

Our courses are suitable for benefits claimants, carers, family members and supporters, and people working in the sector who need an understanding to enable them to better support their client group. We are also keen to hear from people who wish to volunteer or consider benefits advice as a career.

In person training will resume as soon as conditions allow.

Our grateful thanks are extended to our funders without whom we would be unable to bring these sessions to you: P H Holt, CCG and Community Foundation for Lancashire

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